One inbox. We read every message.
No tickets, no chatbots, no "select your inquiry type" walls. Write to support@opergen.com and a person on our team replies.
What you can write to us about
Same address for everything. Use the subject line to help us route it internally, but you don't have to. We sort it.
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Support
Anything about the app, billing, or your account.
Reply within 24 hours, usually faster.
support@opergen.com -
Press
Media inquiries, integrations, partnerships.
Reply within 3 business days.
support@opergen.com -
Security
You've found a vulnerability. Please follow responsible disclosure.
Acknowledged within 48 hours.
support@opergen.com -
Legal
Contract questions, DPAs, takedown notices.
Reply within 5 business days.
support@opergen.com -
Privacy
Data access, deletion requests, GDPR / DPDP / CCPA inquiries.
Reply within 30 days, usually within 7.
support@opergen.com
Send a quick note.
Submits via your default email app. No third-party form processor in v1.
Where we are
Bengaluru, Karnataka, India. For postal correspondence, email support@opergen.com first and we'll share a postal address for the matter at hand.